Updated October 7, 2021
We Take Your Privacy Seriously
This privacy notice covers what we collect from you when you visit our website and what we do with this information once we receive it. Please take a moment to familiarize yourself with our privacy practices below and contact us if you have any questions.
The Information We Collect & How We Use It
We collect information from our customers and prospective customers when they fill out a form or place an order on our site. This information includes both personal (such as name, address, phone number, and email address) and financial (such as credit card number).
Order information is gathered into our customer service database that allows us to process your credit card and order. We have a third-party company that processes your credit card. Credit card information is fully encrypted and we follow PCI regulations.
Other information we gather includes page requests (URL requests), time of your visit, your IP address, operating system, Web browser software, and other non-personal information. This is used to track site usage to give us data to drive future design enhancements.
Your Privacy Rights at Rada
At Rada Mfg. Co., we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. We provided these rights to all site visitors and if you choose to exercise these privacy rights, you have the right not to be treated in a discriminatory way nor to receive a lesser degree of service. We do not sell your data including as “sale” is defined in Nevada and California.
To exercise your privacy rights and choices, you may contact us by any method listed at the bottom of this page.
Sharing of Personal Data
Rada Mfg. Co. may share personal data with our partners or others at your direction. Rada Mfg. Co. does not sell personal data.
Partners. At times, Rada Mfg. Co. may partner with third parties to provide services or other offerings. For example, Shopify, WooCommerce, Privy, and Klaviyo are utilized by Rada. Rada requires its partners to protect your personal data.
Others. Rada Mfg. Co. may share personal data with others at your direction or with your consent, such as when we share information with a Fundraising Leader taking over your account. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users.
We use secure connections (i.e.- “Secured Socket Layers” or “SSL”) on our websites to protect personal information — including your credit card number — during its transmission. This is accomplished by encrypting the transmission of all data so that only your browser and our server can view it.
Cookies are small pieces of information that can be stored on your computer so we can identify you. The type of cookies we use are called “session cookies” and are not stored on your computer after you close your browser. These cookies enable us to keep track of your shopping cart.
In addition to cookies, Rada Mfg. Co. uses other technologies that help us achieve similar objectives.
In some email messages Rada Mfg. Co. sends to you, we provide a “click-through URL” that links you to content on the Rada Cutlery website. When you click one of these URLs, they pass through a separate server before arriving at the destination page on our website. We track this click-through to help us determine interest in particular topics and measure whether we are communicating with you effectively. If you prefer not to be tracked in this way, you should not click graphic or text links in email messages.
Communications You May Receive
You will receive an email confirming that your order has been received by us and again when your order ships. We may email or call you with questions regarding your order, information, or assistance. We may also email you to share news or offers but you would have the opportunity to opt out should you desire.